‘21 Brilliant Best
Magazine
Experience
better stores
We're VM specialists
Stop selling ‘forgettable’
Uninspiring stores. Below average sales.
Not with us. Never.
We make stores look, feel and perform to their best.
What damages in-store sales, we fix: presentation, standards, attitude, capability, process and consistency.
Direct, expert support to retail brands and frontline teams.
No fluff. No pander. Just better in-store results. Guaranteed.
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Making stores stronger
“To anyone who believes in the power of VM to maximise sales; Visual Thinking are the one of the best.”
“Driving action, focusing minds, and improving store performance: Visual Thinking are always my first choice.”
“Finger on the pulse effective. New solutions to old problems. Complex issues resolved. Invaluable.”
“You bring out the best in people. Inspiring improvements in in-store presentation, productivity and performance.”
“Your digital tool has transformed how we manage visual operations, consistently across all areas of the retail space.”
“Practically-minded. Highly engaging. Visual Thinking made an immediate impact on how store teams approach VM execution.”
“The business has made a step-change its approach to VM thanks to you. The results are clear to see.”
“You supported us, went with us, and made us better along the way. We couldn’t have realised our plans without you.”
“You made the science of VM, and how to do it better, simple to understand for people at every level.”
Our Work
We’ve spent over 25 years improving stores.
Since we began in 1993, we have been at the
forefront of in-store experience and VM excellence.
It’s the thing we understand, like few others.
Here are some of the results.
Digital tools increase Waitrose VM capability
How H-D used mobile to create global consistency
Simpler visual operations boost Wilko stores
How New Look transformed its store performance
How Triumph elevated apparel with premium VM
Increasing O2 store compliance with tech innovation
Our Thinking
We see. We think. We share. Views and insight on global retail best practice from our senior consulting team.
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How retailers can share the love at the sharp end
Opinion
Reset Retail 2021
Insight
EQ3 New York
Store Review
Under one (new) roof
Opinion
Visual Thinking in Monocle’s Retail Special
Events/PR
Where are our British retail heroes?
Opinion
M&S Food Clapham
Store Review
Explorer – Santiago
Magazine
Costa Coffee Global Design Lead on retail coffee culture
Watch/Listen
Great British Retail offers hope in uncertain times
Opinion
Digital Showreel
Video
Amazon Fresh gives a taste of retail future
Events/PR